App / Mobile
Your account data — including payment records from DANA, OVO, and GoPay transactions — is handled under this policy. We collect only what we need to run your account, process your deposits, and keep access secure across supported Indonesia regions.
When you open an account with us, we collect the details you provide during registration — your email address, preferred contact method, and any payment identifiers linked to DANA, OVO, or GoPay transfers. This information lets us process your deposits, match your wallet to your account balance, and send you transactional confirmations. We do not sell your personal data to third parties. Data shared with payment processors — such as those handling DANA and OVO transfers — is limited to what those services require to complete your transaction. Each processor operates under its own terms, and we recommend reviewing those separately. Access to your stored data is restricted to staff who need it to operate your account or respond to your support requests. We apply standard access controls and session authentication to limit exposure. Where local law in Indonesia governs how we handle your data, we follow those requirements. Availability of specific account features depends on your region and on local regulations that apply at the time you access the service.
Transaction data from DANA deposits is passed to the payment processor only to complete your transfer. We retain a record of the transaction in your account history.
OVO transfer details are used to match your payment to your account balance. We do not store full wallet credentials — only the transaction reference shown in your history.
GoPay payment records are kept in your account ledger for your reference. Dispute and refund queries related to GoPay are handled through your account support channel.
Bank transfer records include the reference number and amount confirmed on our end. These are stored in your account statement and can be reviewed after login.
This policy covers data we collect and process directly through your selotaladin account — from registration through to your transaction history. It does not extend to third-party services you connect to, such as your DANA or OVO wallet app, whose own privacy terms govern how they handle your data on their side.
Data you provide when opening or logging into your account — including your email and device session — is covered. We use this to authenticate your access and keep your account secure.
Deposit and withdrawal records processed through DANA, OVO, GoPay, or Bank Transfer are covered. These records are stored in your account history and accessible after login.
Your interaction with lobby content — such as browsing game categories or viewing your balance — generates usage data we use to maintain the service. This is covered under this policy.
Your DANA, OVO, or GoPay wallet app, your mobile carrier, and any external site you navigate to from our pages are not covered here. Each operates under its own privacy terms.
You have practical options for managing the data we hold on your account. To review what we store, log in and open your account dashboard — your transaction history, registered contact details, and linked payment records are shown there directly. If any detail is incorrect — such as a contact address or a mismatched transaction entry — you can submit a correction request through our support channel. We will review the record and update it where the correction is supported by your account activity. To ask a question about this policy, or to request that we explain what specific data we hold, reach our support team via the contact path listed in the Support section below. We aim to respond to data-related queries within a reasonable window, subject to verification of your account identity. If you wish to close your account and request removal of your personal data, this can be raised through the same support channel. Removal is subject to any retention obligations required by applicable local law in Indonesia.
Log in to your account dashboard to see your stored contact details, payment history, and transaction references for DANA, OVO, GoPay, and Bank Transfer activity.
Submit a correction request via support if you spot an error in your registered data. We verify against your account activity before applying any change.
Contact our support team to ask what data we hold or how a specific record is used. Include your account reference so we can locate your file promptly.
Account closure and data removal requests are handled through support. Timelines depend on applicable Indonesia data-handling regulations at the time of your request.
For any privacy-related question — a data review, a correction, or a policy clarification — use the contact paths below. Have your account reference ready to speed up the response.
Log in and open the support section of your account dashboard to submit a privacy or data query directly tied to your account records.
Send a written privacy request to our support address. Include your registered email and the specific data or transaction reference you are asking about.
Our help centre lists the current response process for data requests, including what to include in your message and the steps we follow to verify your identity.
Our account data practices cover four areas: what we collect, how long we keep it, who can access it, and how you request changes. Each area is described below so you know exactly where your information sits.
We use session cookies to keep your account authenticated during your visit. These expire when you close the browser. Persistent cookies, where used, support login recognition and can be cleared through your browser settings at any time.
Account access is protected by login authentication. Unusual access attempts trigger a review step before your session continues. We recommend keeping your contact details current so verification messages reach you.
Transaction records and account details are kept for as long as your account is active and for the period required by applicable Indonesia regulations after closure. You can request a summary of retention periods through support.
To update, correct, or request removal of your data, contact support with your account reference. Changes to payment-linked records may require identity confirmation before we apply them.
The answers below cover the most common questions about how selotaladin handles your personal data and what options you have as an account holder.
We collect the contact and identity details you enter during registration, plus the payment identifiers associated with DANA, OVO, GoPay, or Bank Transfer deposits. We also record your transaction history so your account balance stays accurate.
We share only what is necessary to complete your transactions — for example, passing a payment reference to a DANA or OVO processor. We do not sell your personal data. Each payment processor operates under its own privacy terms.
Log in and open your account dashboard. Your registered contact details, transaction history, and linked payment records are displayed there. For a full summary, submit a data review request through our support channel.
Yes. If you notice an error in your contact details or a transaction record that does not match your activity, contact support with your account reference. We review the entry and apply corrections where your account history supports the change.
We retain records for the period required by applicable Indonesia regulations following account closure. The exact duration depends on the type of data and local legal requirements at the time. You can ask for the specific retention period through support.
Contact our support team through your account dashboard or by email, including your account reference. We respond to policy questions as part of our standard account support process, subject to verifying your identity.